Customer Service Skills for Success by Robert W. Lucas (2014, Trade Paperback)

“Customer Service Skills for Success” by Robert W. Lucas is a textbook published by McGraw-Hill Education in 2014. This trade paperback book focuses on the subject areas of business and economics, particularly in the areas of marketing and customer relations. With 464 pages, it offers valuable insights and strategies for improving customer service skills in a professional setting. Written in English, this book is a valuable resource for those looking to enhance their understanding of customer service and apply it to their personal and professional lives.

Fit & Well: Core Concepts–13 edition–LIKE NEW

Fit & Well gives students the knowledge and skills to improve their exercise, eating, and stress management habits and make meaningful and lasting behavioral changes. Written by experts who work and teach in the fields of exercise science, physical education, and health education, Fit & Well provides accurate, reliable, current information on key health and fitness topics as well as issues related to mind-body health, diversity, gender, and consumer health. Fit & Well’s engaging online tools enable students to personalize their learning and develop fit-ness programs and lifetime wellness plans. Hands-on activities include self-assessments and fitness labs, video on timely health topics such as tattooing and tanning beds, exercise demonstrations videos, a daily fitness and nutrition log, sample programs, and a wealth of behavior change tools and tips. Fit & Well builds research skills, critical thinking skills, and behavior change skills. Changes to the 13th edition reflect new research findings, updated statistics, and current hot topics that impact students’ fitness and wellness behaviors. Revisions were also guided by student performance data collected anonymously from the tens of thousands of students who have used LearnSmart with Fit & Well. Because virtually every text paragraph is tied to several questions that students answer while using LearnSmart, the specific concepts that students are having the most difficulty with can be pinpointed through empirical data.

Distinction

You are purchasing a Good copy of ‘Distinction’.

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